We want you to feel confident shopping with Safe Care Store USA. This Returns and Refunds Policy applies to orders shipped within the United States.

Eligibility

• Most unused, unopened items in original packaging may be returned within 30 days of delivery.
• For hygiene and safety reasons, opened personal-care or medical consumables may not be returnable unless defective or shipped in error.
• Sale or final-sale items are noted on the product page when applicable.

How to start a return

1. Email safecare.sales.usa@gmail.com with your order number and reason.
2. Or call +1 825 445 7617 (24/7 Attention).
3. We’ll provide return instructions and, if approved, a refund or replacement path.

Refunds

Approved refunds are issued to the original payment method after we receive and inspect the return. Processing times vary by bank or payment provider.

Damaged or incorrect items

Contact us within 7 days of delivery with photos. We’ll prioritize a replacement or refund.